Management of Information Technology Services R1

please divide each section properly and write separately Case study: Why you need ISO/IEC 20000 to ensure success? https://youtu.be/iyJLsV64s2k (1:01:34) 2) i have provided the lecture notes please down lode it and please 100% flow slides please http://www45.zippyshare.com/v/zKaJUfRu/file.html 3) i Read More …

Management of Information Technology Services R1

please divide each section properly and write separately Case study: Why you need ISO/IEC 20000 to ensure success? https://youtu.be/iyJLsV64s2k (1:01:34) 2) i have uploaded the textbook as well please read the text book to find the information for relevant topic Read More …